Privacy Policy

Privacy Policy

Introduction

Welcome to https://specialty-collision-hardware.collision-talk.com (hereafter referred to as “Specialty Collision Hardware,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers in compliance with various global privacy regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://specialty-collision-hardware.collision-talk.com
  2. All applications, software, and services offered through our platform
  3. Interactions between users and our team, whether via newsletters, emails, phone calls, or SMS messages
  4. Any third-party integrations or services linked to our website (but please note that this policy does not apply to their practices)

Processing Activities

This Privacy Policy is designed to guide you on the following activities:

  1. Using our applications and services as an authorized user
  2. Browsing, navigating, or interacting with content on our websites
  3. Subscribing to our newsletters, receiving promotional emails, or engaging in communications with us via phone or text messages

Personal Data Collection

We collect a variety of personal information from users, which can be categorized as:

  1. Account Information: Details required to set up and maintain your user account, such as usernames, passwords, and contact preferences.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  3. Financial Information: Records of financial transactions, bank account information, and other sensitive financial data.
  4. Purchase Information: Products or services bought from us, along with associated pricing and quantity.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Geographic coordinates and location-based services usage data.
  7. Feedback and Reviews: Comments, suggestions, and ratings provided by users to improve our products and services.
  8. Social Media Information: User interactions and content shared on our social media platforms, along with profile information.
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We gather this data through direct user input, application interactions, and automated tracking technologies. Additionally, we may receive personal data from third-party sources, respecting their privacy policies.

Cookies

Specialty Collision Hardware uses cookies to enhance your browsing experience and provide valuable analytics. Cookies can be categorized as:

  1. Strictly Necessary: These cookies are essential for the basic functionality of our website and cannot be blocked. They ensure secure access and enable core features.
  2. Preference and Personalization: These cookies remember user preferences, language choices, and tailor content to your interests.
  3. Analytics: Used by analytics providers to track site usage and gather general demographic data for aggregate use.

Users can manage non-essential cookie preferences through our Cookie Manager tool.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by law. Once the retention period expires, or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

Specialty Collision Hardware has implemented robust security safeguards to protect your personal information:

  1. Encryption: We use encryption protocols to secure data in transit and at rest.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding personal data, including:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  4. Restriction: Limit the use or processing of your data under certain conditions.
  5. Data Portability: Receive a copy of your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from discriminatory practices based on certain personal aspects.
  8. Appeals/Complaints: File complaints with relevant supervisory authorities or seek legal redress.

To exercise these rights, please contact our Data Privacy Team at the address provided below. We will respond to your request within the timeframes prescribed by applicable laws.

Changes to Policy

Specialty Collision Hardware reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, comments, requests, or data-related inquiries, please contact us:

  • Email: [email protected]
  • Postal Address: Privacy Policy Inquiries, Specialty Collision Hardware, [Address], [City, State, ZIP Code]

We value your trust in sharing your personal data with us, and we are committed to protecting it.